Dell PowerVault Maintenance

Dell PowerVault series storage systems feature high storage capacity and fast access times. To ensure that these devices are always reliably available, excellent maintenance is indispensable. At Hardwarewartung.com, we’ll show you the benefits of vendor-independent maintenance of your Dell storage systems.

Dell is one of the largest computer manufacturers in the world. The group, founded in 1983, originally offered computer components. Some time later, full PCs and notebooks and other accessories followed. Dell was primarily active in the private customer business, but the group has developed more and more in the business sector and now also offers numerous products for companies. These include, among others, servers and storage systems. One of Dell’s most popular storage environments is called PowerVault. This is a DAS system. This abbreviation stands for Direct Attached Storage. This means that the storage is directly connected to the server and can not be reached over the network. This guarantees low access times and easy connection.

PowerVault is a disk array that is populated with individual hard drives. This allows customers to customize the devices according to their individual needs. If low access times are important, you can simply use very fast SSD storage instead of the usual hard disks. The different products of the PowerVault series are characterized by very different sizes. Therefore, they are excellent for both small and medium sized businesses.

Under the name EqualLogics, Dell also operates network storage connected via a SAN. Dell bought the once-owned company EqualLogics 2008 to expand its storage portfolio. The computer giant continues this course of expansion today and announced in 2016 the purchase of EMC.

If you use Dell storage in your business, it’s very important that it’s always available. Failure in this area can have serious consequences. In many companies, the data stored here is essential for the production process. If it is not possible to access it, the entire production line is shut down. Huge losses are the result. If there is a complete loss of data, the consequences are even more serious.

To avoid these problems, it is important to have a reliable maintenance contract. This ensures that your storage is quickly restored and ready for use in the event of a defect.

During the warranty period, the manufacturer will take care of the maintenance of the equipment free of charge. But even after the warranty period has expired, many companies decide to have the Dell maintenance performed directly by the manufacturer. They expect a particularly competent and reliable service.

However, it is also possible to conclude a vendor-independent maintenance contract. You enjoy a service that is at least equal to the offers of the manufacturer. In many areas, the service is even better. Since manufacturers’ main business is to produce and sell storage environments, storage maintenance plays only a minor role here. By contrast, we are fully specialized in hardware maintenance. That’s why we’ve built an infrastructure that provides excellent service for Dell maintenance. Our technicians are highly trained and have extensive experience in the field of maintenance services.

One of the key benefits of maintaining your storage systems with us is the low price. Our services bring cost savings of up to 50 percent. That way, you can significantly reduce your data center maintenance spend.

Despite the low cost, the quality of our maintenance services is excellent. This is ensured by our SLAs (Service Level Agreement), which sets fixed timeline for the service of your equipment. If you report a problem via our ticket system or email, our support will answer you within 15 minutes. The technician on-site times are up to four hours – regardless of your location. In addition, we can also guarantee call-to-repair times within four hours. This significantly reduces your risks.

In order to be able to offer a first-class service, we have set up our own spare parts warehouse. This is open around the clock, so that we can always help promptly. Our efficient logistics department ensures that the required components arrive at your site immediately. This is the basis for fast hardware maintenance.

If you use older storage systems in your company, you benefit from an additional advantage. We always replenish our stocks on time, so that the required spare parts are still available even if the manufacturer no longer offers them. So you can continue to use your hardware without risk. We can maintain your Dell storage for seven to ten years after the end of life of the product.

If you use Dell PowerVault systems in your business, we have the ideal maintenance contract for you. Our services are significantly less expensive than the manufacturer’s service. Nevertheless, we offer you excellent quality. This confirms our long history of success with many satisfied customers. We are there for you 24 hours a day, seven days a week. Therefore we always solve your problems immediately. Use our fast and competent service for your data storage!