As a FastCompany Executive Board Member, we have the opportunity to publish our expertise directly on the FastCompany website. Now our first article is finally online!
The article “Using AI to improve service quality and attract new customers in the third-party maintenance industry” shows how AI applications can increase the service quality of TPM providers such as Hardwarewartung 24 and at the same time attract new customers, especially SMEs, in a cost-effective way. AI-powered chatbots, predictive maintenance and data-driven marketing strategies reduce acquisition costs and provide faster, personalized offers. However, successful integration requires a well-planned strategy and the promotion of cross-functional collaboration.
You can read the article here: FastCompany Article
