IBM System P Maintenance – The Reliable and Fast Solution

If you operate a computer of the IBM System P series and there is a defect, then fast and competent help is important. We offer you a comprehensive maintenance service in this area, which is characterised by high quality and low prices.

If an IBM pSeries computer has a defect, it is always important for the operator to resolve the problem quickly and reliably. Should the entire server system fail, this will have a serious impact on business operations. Even if the redundant structure of the computer allows it to continue to perform its service, the operation poses a high risk. Many users turn directly to the manufacturer for System P maintenance. They hope that this will provide them with fast and reliable help. However, in many cases it makes sense to turn to a manufacturer-independent maintenance service provider. Since the producers are mainly busy selling new products, maintenance is of only minor importance here. At Hardwarewartung.com, on the other hand, we are exclusively active in this area and therefore offer you a particularly high-quality service. With our technicians and partners we have been on the market for 25 years and therefore have a lot of experience in hardware maintenance – especially with IBM System P.

Our maintenance services are not only characterized by high quality, they are also extremely cheap. After the warranty period, the manufacturers usually charge very high costs for the repair of the equipment. Our server maintenance is up to 50 percent cheaper. Therefore, you benefit from a high cost saving in the operation of your computer systems.

Since we are completely specialized in hardware maintenance, we have built up an excellent infrastructure in this area. This means that we can guarantee very fast help. Our support is available to you at any time – around the clock. Our SLA includes 24-hour availability seven days a week. In addition, our response time is only 15 minutes. In just two hours, our technicians can be on site in your company, so that they can immediately take care of problems with your IBM pSeries mainframe computers. On request, we offer a guaranteed  Call-to-Repair time of only four hours. So you can stay relaxed about server problems and we repair your equipment.

A spare part is often required for the maintenance of computer systems. This is one of the main reasons for delays in maintenance. It often takes a long time for the manufacturer or another dealer to deliver the corresponding product. In order to prevent this problem, we have set up our own spare parts warehouse. In over 30 warehouses in Germany, Austria and Switzerland we stock all spare parts for IBM pSeries servers. That’s why we always have the components you need for your computer in stock. Our warehouse is not only open 24 hours a day, our logistics also ensures that spare parts arrive at their destination quickly.

Each product has a so-called End of Life (EOL). This is the time when the manufacturer declares the life cycle over and then no longer manufactures replacement parts for the corresponding system. This can cause significant problems during maintenance. Especially with mainframe computers, this aspect is very important, as these devices are often in use for many years. In order to offer competent help in this area as well, we will keep the corresponding spare parts ready for you in the long term. The components for mainframe systems are still in stock 10 to 20 years after the End of Life to perform all maintenance.

At Hardwarewartung.com you can enjoy excellent service – regardless of the manufacturer. Our entire company is focused on helping you with problems with your computer system quickly and reliably. Our service is available around the clock and we also guarantee that we will repair your equipment within a short time. To prevent downtime and unnecessary risks. In addition, you lower the costs of maintaining your equipment through our low-cost tariffs.